VIP Club
Join the VIP (Very Important Pet)
club today
- Receive up to 20% off sitewide and in store
- Score additional savings on most sales
- Be the first to know about exclusive offers, sales and events
- Suppawt our family-owned Brissie-based Pet Store
Don't Pay Retail Price
As a VIP club member, you'll have access to our special prices every time you shop.
From day one, receive up to 20% off our retail prices site-wide and store-wide. You'll also receive a discount off most sale prices.
No Lock-in Contract
We get it, circumstances change! That's why our membership is pay-as-you-go.
If you find yourself not needing to shop with us for a while, that's ok - you don't need to pay the annual fee until you're ready to renew.
Is it worth it?
Do you spend more than $250 a year on pet supplies? Then yes!*
We are confident you'll find it worthwhile being a VIP with our 5 star service, exclusive discounts & offers, and the convenience of having all your supplies in one stop.
*based on the average discount of 10% off sitewide in the space of a year
Did you join our VIP Club in-store?
If you signed up for a VIP Club Membership in store and want to access member prices online, please follow the steps below:
If you already have an online account
1. Log in and select 'edit my contact details' in the account area
2. Add your Club Number to the 'VIP Club Number' field. This is the CL***** number found on the back of the physical card you were issued in store at the time of purchase.
3. Once your Club number has been added, your account may take up to 24 hours to activate. If you need your account activated urgently, we are happy to do this over the phone, or message us on Facebook.
If you don't already have an online account
1. Register for a new online account here.
2. Add your Club Number to the 'VIP Number' field when registering. This is the CL***** number found on the back of the physical card you were issued in store at the time of purchase.
3. Once registered, your account may take up to 24 hours to activate. If you need your account activated urgently, we are happy to do this over the phone, or message us on Facebook.
Would you like to join the VIP Club online?
If you'd like to pawchase a VIP club membership online, please follow the steps below:
1. Create an online account here.
2. While logged in, you can then add your desired items to your cart. As long as the club membership is in your cart, a VIP club discount will automatically apply to your first order.
3. Please note, it can take up to 24 hours for our online team to activate your club member status after this. If you need your account activated urgently, we are happy to do this over the phone, or message us on Facebook.
