Shipping & Collection
Holiday Season Shipping Times & Delays
During December and early January, please take into account delays to parcel post with the increase of orders and parcels jumping significantly. During this peak season, we recommend ordering your essentials earlier and take into consideration it may arrive a couple days later than usual. We apologise for any delays and thank you all for your patience during this busy time.
We wish you all a festive and memorable holiday season.
FREE Parcel Post within Brisbane*
We now offer free shipping for your order to selected areas in Brisbane for orders over $29. Enter your postcode at checkout to find out if your order qualifies.
*Terms and Conditons Apply
We want to ensure your parcel reaches you efficiently and without hassle, which is why we use Sendle - Carbon Neutral shipping service.
Orders are processed and shipped in a 3-5 day period. Sendle shipping is not express and are delivered in usual courier times.
At this time (due to COVID) all parcels are Authority to Leave as per the courier (Couriers Please & Aramex/Fastway). In making your parcel ATL we will not be able to offer any extra tracking advice or delivery assistance once parcel is delivered. Please make sure you have a safe spot to leave your parcel. If there is no safe place for your parcel than it may be taken to a local Pop station, or you may have a chance to organise a redelivery.
Free Shipping is offered to the greater Brisbane region on orders over $29.
Our Express Home Delivery Service
Brisbane customers**, order before 9am and you will receive your order the same day (providing all items are in stock & available). For just $9.95 on orders over $29 your order can be delivered to you by one of our friendly team members.
Express Home Delivery orders are ATL, and if you are not home our team members will leave it in a safe space if one is available.
**T&Cs apply. Brisbane south region and surrounds
Click & Collect
We are happy to be able to provide a Click and Collect service for customers who can visit our store in person to collect their goods. Fill your cart, pay online and we will carefully select your items and have them ready to pick up instore.
Contactless options are available.
Terms & Conditions apply for each shipping service. Please select Read More to learn more about each option.